Our privacy practices comply with data protection laws, including the EU data protection regulatory framework, GDPR, and the California Consumer Privacy Act of 2018 (CCPA) – respecting requests to exercise privacy rights and more.
Your trusted partner for high-quality sentiment analysis data
Gain a competitive edge using high-quality, reliable datasets tailored for brands, researchers, and marketing teams.
- Full data coverage
- Personalized data feed
- Integrated API delivery
- 100% compliant data
Brand & Product Teams
Understand how the world feels about your brand
Leverage review scraping and social media data to track brand perception, benchmark against competitors, and respond to customer sentiment in real time.
Researchers & Analysts
Turn public opinion into actionable insight
Aggregate and analyze sentiment signals from news, forums, and social platforms to uncover trends, monitor public discourse, and support data-driven decisions.
Trusted by 20,000+ customers worldwide
Sentiment analysis popular use cases
Product & Brand Sentiment
Scrape reviews from Amazon, G2, Trustpilot, and other platforms to measure how customers truly feel about your products and brand. Identify recurring pain points, track sentiment shifts, and benchmark perception against competitors.
Financial Market Sentiment
Extract sentiment signals from financial news, Reddit communities, and social platforms to gauge market mood and anticipate movements. Combine structured data with public opinion to sharpen investment and trading strategies.
Political & Public Opinion
Monitor public sentiment around political events, policies, and figures by aggregating data from news outlets, forums, and social media. Track opinion shifts over time and identify emerging narratives before they reach the mainstream.
Customer Support Sentiment
Analyze customer feedback across support channels, review sites, and community forums to detect frustration signals, recurring issues, and satisfaction trends. Use sentiment data to prioritize improvements and reduce churn.
Social Media Sentiment Tracking
Continuously monitor sentiment across Instagram, TikTok, Reddit, X, and more. Capture real-time reactions to campaigns, product launches, and cultural moments to stay ahead of the conversation and act on what audiences are saying.
Crisis & Reputation Monitoring
Detect sudden spikes in negative sentiment across platforms before they escalate into full-blown reputation crises. Set up real-time data pipelines to surface early warning signals and respond swiftly to protect your brand.
Need ready-to-use sentiment data?
Explore our sentiment analysis datasets
Industry Leading Compliance
Why 20,000+ Customers Choose Bright Data
100% Compliant
All data collected and provided to customers are ethically obtained and compliant with all applicable laws.
24/7 Global Support
A dedicated team of customer service professionals is available to assist you at any time.
Complete Data Coverage
Our customers can access over 400M+ monthly IP addresses worldwide to collect sentiment data from any site or platform.
Unmatched Data Quality
With our advanced technology and quality assurance processes, we ensure accurate, high-quality sentiment data you can rely on.
Powerful Infrastructure
Our proxy-unblocking infrastructure makes it easy to collect large-scale sentiment data from social platforms, review sites, and news sources without getting blocked.
Custom Solutions
We provide tailored sentiment data solutions to meet each customer's unique tracking, monitoring, and analysis needs.
Frequently Asked Questions
Is scraping publicly available data for sentiment analysis allowed?
Yes. Accessing publicly available information via automated means is considered permissible under applicable regulatory and legal frameworks. Bright Data's services emulate the behavior of an individual end user — there is nothing done through our services that cannot be done manually by a human with a web browser. This makes it a legitimate and widely adopted practice for collecting public sentiment data at scale.
Read more: Code of Ethics and Conduct
How does Bright Data ensure compliance when collecting sentiment data?
Bright Data collects only publicly available data — information that does not require a login or sign-in to access. We have made considerable efforts to ensure our privacy practices comply with data protection laws including GDPR and CCPA, and we continuously monitor legal developments to help customers use our services compliantly.
Bright Data has designed a detailed Privacy Policy to provide all required information about its privacy practices.
What sources can be used to collect sentiment data?
Sentiment data can be collected from a wide range of public sources including social media platforms (Instagram, TikTok, Reddit, X), review sites (Amazon, G2, Trustpilot), news outlets, forums, and community boards. Bright Data's infrastructure supports scraping across all of these source types at scale.
Does Bright Data collect personal data during sentiment data collection?
Bright Data collects publicly available data only — information that does not require a login or sign-in to access. While some public content may incidentally include personal data (such as a username or public profile), personal data collection is not our objective, and we operate strictly within applicable legal frameworks.
What security measures does Bright Data have in place to protect customer data?
Bright Data manages data for over 15,000 organizations around the world. Our security model and controls are based on international standards and industry best practices, including ISO 27001, ISO 27018, CSA Star level I, and OWASP Top 10, as well as best practices for data encryption, infrastructure security, and external security audits.
How often is sentiment data updated?
Datasets are refreshed upon request prior to purchase to ensure the most current information. For ongoing sentiment monitoring use cases, update frequency can be customized — from near real-time to daily or weekly — depending on your specific needs.
Do you include images or media in sentiment datasets?
Records include URLs to images and media where available. In some cases, images can be acquired as separate datasets. This is particularly relevant for visual sentiment signals from platforms like Instagram and TikTok.
Can I get a larger sample to test the sentiment data with my system?
Yes, we can provide larger samples; please contact our sales representatives.
Can you combine sentiment data from multiple sources?
Yes. We can perform queries combining datasets from multiple sources — for example, merging review data from Amazon with social media signals from Reddit — assuming a common identifier exists. Please contact our data experts if you have such a need.
Do you have historical sentiment data available?
Yes. When we refresh a dataset, we store some or all of its past values. We have up to 1 year of historical sentiment data for most datasets, enabling trend analysis and longitudinal sentiment tracking.